Shipping policy

Shipping Policy

Hand-Processed in the Flint Hills of Kansas

Every WhoWood order is carefully hand-processed and packed from our facility in the Flint Hills of Kansas.

We're a small business, not a massive warehouse, and we take pride in making sure each order is prepared with the same attention to detail that goes into the products themselves.

Free U.S. Shipping on Orders Over $60

Every WhoWood order is hand-processed and packed in the Flint Hills of Kansas. We offer free standard shipping on all U.S. orders over $60.

Processing Time

Most orders are processed and shipped within 1–3 business days.

During holidays, promotions, product launches, or periods of unusually high demand, processing times may be slightly longer. If significant delays occur, we'll do our best to keep you informed.

Shipping Locations

At this time, WhoWood ships exclusively within the United States.

We currently do not offer international shipping.

Shipping Methods

Orders are shipped through trusted carriers such as USPS, UPS, and FedEx, depending on destination, package size, and available services.

Shipping options and estimated delivery times will be displayed during checkout.

Tracking Information

Once your order ships, you'll receive a shipping confirmation email containing tracking information so you can follow your package every step of the way.

Delivery Times

Estimated delivery times vary based on location and shipping method selected at checkout.

While we work hard to get your order out quickly, delivery dates are estimates and may be affected by weather, carrier delays, holidays, or other factors beyond our control.

Incorrect Shipping Information

Please double-check your shipping address before placing your order.

WhoWood is not responsible for delays or lost shipments resulting from incorrect or incomplete addresses provided during checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible at:

whowoodshades@gmail.com

We'll work with the carrier to help resolve the issue and determine the best available solution.

Questions?

If you have any questions about your order, shipping, or delivery status, we're happy to help.

Email: whowoodshades@gmail.com

Instagram: @who_wood

Good Wood. Good Times.